Prestige Lerici - Italian Handicraft - Raku ceramic, Murano glass, De Ruta ceramic, Venetian murrina, Venetian masks, wrought iron

SHIPPING TERMS

3 Freight expenses and delivery conditions
1 Prestige can accept orders with delivery in Italy (islands included), France, Germany, Austria, Spain, Portugal, Principality of Monaco, Belgium, Luxemburg, Holland, Switzerland, Denmark, Sweden, Finland, Greece, Malta, Cyprus, United Kingdom, Ireland, Iceland, U.S.A., Canada, Australia, New Zealand, Japan, South Africa. As regards the above not mentioned nations, prestige reserves the right to decide to accept the order or not, subject to telephone or via e-mail contact with the possible Customer interested in the purchase.
2 The freight and delivery expenses are to be paid by the buyer. The payment of the goods by the Customer will be done with the chosen methods of payment when ordering. Nothing more than the total of the order is due by the Customer.
3 Prestige cannot be considered responsible for possible delays of the execution of an order or of the delivery of what ordered.
4 The delivery must be intended in the street, except for explicit instructions by our Customer service. At the moment of the delivery of the goods by the carrier the Customer is bound to verify: that the number of items corresponds to what is specified on the via e-mail before sent freight document, that the package is integral, undamaged, not wet or anyway altered, even in the fastening materials (adhesive tape and metallic straps). Possible damages or the failing compliance of the items or indications number, must immediately be notified to the carrier who carries out the delivery. Once the document of the carrier has been signed, the Customer will not be able to make any objection about the external state of what was delivered. Possible problems concerning the physical integrity, the compliance or the completeness of the received articles must be reported within 7 days at most from the delivery, according with the hereby provided conditions.
5 In case of failed collection within 5 working days of the unclaimed goods in the storerooms of the carrier due to repeated impossibility to deliver to the address specified by the Customer when ordering, the order will be automatically cancelled and the restitution expenses will be charged to the Customer.
6 Prestige uses for the deliveries the well-known market operators DHL and FEDERAL EXPRESS for the foreign countries and SDA for Italy.